FAQs
Step into a world of refined elegance. Our frames are more than eyewear — they're a statement of style, confidence, and individuality
1. What makes Virelle sunglasses different?
Virelle sunglasses are crafted with premium materials and timeless design. We focus on quality, comfort, and luxury aesthetics — giving you high-end style without the designer markup.
2. Are your sunglasses UV-protected?
Yes. All Virelle sunglasses come with 100% UV400 protection, shielding your eyes from harmful UVA and UVB rays.
3. Do you offer free shipping?
We offer free shipping on all UK orders. International shipping costs are calculated at checkout.
4. How long does delivery take?
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UK: 4–8 business days
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USA & Australia: 7–12 business days
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Rest of the World: 10–14 business days
You’ll receive tracking info as soon as your order ships.
5. Can I return or exchange my order?
Yes. We offer hassle-free returns within 30 days of delivery. Items must be unworn and in original packaging. To start a return, please visit our Returns Page or contact our support team.
6. What if my order arrives damaged?
We’re here to help. If your order is damaged or defective, email us at support@virelle.co.uk within 3 days of delivery. We'll send a free replacement or issue a refund.
7. Do you ship internationally?
Yes, we ship worldwide. Customs or duties may apply depending on your country’s regulations.